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copyright 2006 Agito Tech
Shipping FAQ - we do the following to simplify shipping and keep costs low for our customers. Please read this. At our sole discretion, we may opt to use any carrier at any time in place of USPS.
We use USPS Priority Mail for US Domestic Delivery
International Shipment via USPS Express Mail Delivery
Operation of US Postal Services (USPS) for Priority Mail is listed on USPS Website. Our use of this service is reflected on our standardized cost of shipping and handling for US domestic delivery charges. USPS Priority Mail takes 3 days after we have sent the packages to the Post Office. USPS Priority Mail does not provide tracking of delivery in progress but offers delivery confirmation to address given. Once shipment is done, we will advise our customer that USPS has the package and to expect the packages within stated time of USPS Priority Mail. At no time are we liable nor responsible for delays in packages once they are in USPS posession. Please be aware of USPS standard resolution for packages not delivered on time. More information on USPS Priority Mail can be found on Prority Mail at USPS website (http://www.usps.com)
US Domestic Sales and Logistics/Staging is assisted by our small base in Oakland, California to keep purchasing cost low for our US-based customers. Since this is small operation, all support and interactions will be only via email to support at
International purchases of TXServo will be shipped via USPS Express Mail Delivery. Please see USPS website (http://www.usps.com) for serviced countries and costs between 22 USD to 35 USD* inclusive of packaging and handling charges together with postage charges. EMS tracking and claims are under USPS rules including our following USPS procedures to track shipment or to submit claims.
Please request for shipping charges to the sales email address given here together with your name, email address, shipment destination and number of units.
To keep US domestic shipment costs low, our packages are shipped within 7 days of receipt of payment and in typical cases we ship within 4 working days after receipt of payment. We will advise our customers at time of purchase if shipping requires longer lead time - for example, in between shipment arrival in USA, stock availability. Our US shipping is only available on weekdays and off during holidays and weekends. Orders received during weekends and holidays will normally only be processed next working weekday (Pacific Standard Time).
* These charges are approximate and subject to change. Valid shipping and handling charges for International purchases will be quoted in invoice sent to customer.